Privacy Policy

Khmer Furniture Market ("we", "us", "our") operates a multi-vendor online marketplace that connects buyers with furniture sellers across Cambodia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, create an account, place orders, or sell on our platform.

By using Khmer Furniture Market, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Account information: name, email address, phone number, password (stored securely by our authentication provider), and account role (customer, vendor, or staff).

Order and delivery information: shipping addresses, order history, payment method selection, and communications related to your purchases.

Vendor information: business name, contact details, product listings, and sales records when you register as a seller.

Usage information: pages visited, products viewed, cart and wishlist activity, and technical data such as browser type and device information collected through standard server logs.

Support messages: information you provide when contacting us through our contact form, help center, or email.

To create and manage your account and authenticate sign-in.

To process orders, arrange delivery, and provide customer support.

To enable vendors to fulfil orders and manage their stores.

To send service-related notices, such as order confirmations and account updates.

To improve our platform, prevent fraud, and enforce our terms and policies.

To respond to inquiries submitted through our contact or support channels.

Vendors receive the information needed to fulfil your orders, including your name, phone number, and delivery address.

We use trusted service providers for hosting, authentication, and database services. These partners process data only on our instructions and under appropriate safeguards.

We may disclose information when required by law, to protect the rights and safety of users, or to investigate fraud or security issues.

We do not sell your personal information to third parties for their marketing purposes.

We retain account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account subject to applicable law and our need to retain certain records (for example, completed order history for tax or dispute purposes).

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and secure authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your password confidential and notifying us if you suspect unauthorized access to your account.

You can review and update your profile information, shipping addresses, and account settings at any time from your account area.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, where applicable under local law.

You can opt out of non-essential marketing communications by contacting us or using unsubscribe instructions when provided.

We use cookies and similar technologies to keep you signed in, remember preferences, and maintain your shopping cart. Essential cookies are required for core site functionality.

You can control cookies through your browser settings. Disabling certain cookies may limit some features of the platform.

Khmer Furniture Market is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, contact us:

Email: support@khmerfurniture.market

Phone: +855 23 123 456

Address: #123, Street 271, Sangkat Tumnob Teuk, Khan Chamkarmon, Phnom Penh, Cambodia