Shipping & Delivery Policy

1. Delivery Coverage

Khmer Furniture Market connects buyers with furniture sellers across Cambodia. Delivery availability, lead times, and fees depend on the seller, product type, size, and your delivery address.

2. Processing and Dispatch

After payment confirmation, sellers prepare orders for dispatch. Processing times vary by product and seller workload. Estimated dispatch times may be shown on the product page or communicated after checkout.

3. Delivery Methods

Delivery may include seller-arranged courier, platform-coordinated delivery, or customer pickup where offered. Large furniture items may require scheduled delivery and on-site assembly if provided by the seller.

4. Delivery Fees

Shipping fees are calculated at checkout based on product dimensions, weight, destination, and seller rules. Any additional stair carry, remote area, or assembly fees will be disclosed before you confirm your order where possible.

5. Failed or Delayed Delivery

If delivery fails because of incorrect address details, unavailable recipient, or access restrictions, redelivery fees may apply. For significant delays or failed deliveries, contact the seller or platform support through your order page.

6. Risk and Inspection

Please inspect items on delivery where possible and report visible damage or missing parts immediately. Prompt reporting helps us resolve issues faster with the seller.

7. Contact

Questions about shipping? Contact support@khmerfurniture.market.